Effective Date: April 17, 2025
At LabGenix India, we are committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, mailing address, and other identifiers.
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Health and Diagnostic Data: Information related to medical history, test results, and other health-related data.
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Payment Information: Details necessary to process payments, such as billing address and transaction details.
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Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
2. How We Use Your Information
Your information is used for the following purposes:
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To provide and manage our diagnostic services.
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To process payments and fulfill orders.
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To communicate with you regarding your account and our services.
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To improve our website and services based on user feedback and behavior.
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To comply with legal obligations and regulatory requirements.
3. Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with:
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Service Providers: Trusted partners who assist in operating our website and delivering services.
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Legal Authorities: When required by law or to protect our rights and safety.
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Affiliates: Within our corporate family for internal business purposes.
All third parties are obligated to maintain the confidentiality and security of your information.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
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Encryption of sensitive data.
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Secure servers and firewalls.
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Regular security assessments and audits.
However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
Under applicable laws, you have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your data.
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Withdraw consent for data processing.
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Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us at the details provided below.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. Cookies help us understand user behavior and improve our services. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
LabGenix India
Email: labgenixindia@gmail.com
Phone: +91 7700078878
Address: Pranik Chamber Sakinaka, Andheri East, Mumbai, 400072